Whether you're replacing a landline before the switch-off, or you've never had one and just want a proper home number — I set up a digital line that works over your broadband, keeps your number, and answers on an app as well as (or instead of) a handset. One person, start to finish — me.
Home VoIP line
£16.74 per month, inc. VAT24-month agreement, stated plainly. Number transfer & setup included — no activation fee.
Start my switchEvery home landline in the UK is changing — but the reason people get in touch usually comes down to one of these two.
The old copper phone network shuts down on 31 January 2027. You may have had a letter about it already. I'll sort the move to a digital line properly — keep the number, get it working, done.
No landline, no interest in one either — but you like the idea of a proper home number, separate from your personal mobile, that lives as an app on the phone you already carry. Popular with home workers and sole traders too.
Straightforward, not hard-selling. A few things worth knowing before you switch, so there are no surprises after.
The line runs over your internet connection, whichever provider it's with — so you'll need working home broadband for it to work.
Unless your router has battery backup, the line won't work without power. Worth knowing before you rely on it in an emergency.
If anyone in the house uses a personal alarm pendant, check compatibility with your telecare provider first — I'll help you work through it.
Digital lines register your address for emergency call routing when you set up — a quick, one-off step I'll walk you through.
One monthly price, stated plainly — no hidden line rental, no upsells, no surprises after you've signed up.
Moving your number across, or setting up a new one from scratch — handled personally, over the phone, by me.
Works via an app on any smartphone. A handset is offered, never pushed — plenty of people run it entirely from their phone.
£16.74 a month inc. VAT, on a 24-month agreement stated plainly — never buried in small print.
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I set it up and I'm the one you ring afterwards — no scripts, no queues, no offshore support line.
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Based in Boston, Lincolnshire, but serving customers anywhere in the UK — the personal service isn't limited to a local patch.
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Broadband dependency, power cuts, telecare compatibility — flagged upfront, not discovered after you've switched.
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A handset is offered, never pushed. Plenty of customers are happy running it entirely from the app.
Tell me your current number, or that you don't have one, and I'll explain exactly what happens next.
I'll talk you through the switch and agree when it'll happen — no surprise cut-off, no guesswork.
Your existing number is ported over, or a new one assigned — usually with no engineer visit needed.
Answer calls on the app, a handset, or both. Voicemails land in your inbox automatically from day one.
"I got tired of watching people get passed between call centres for something as basic as a phone line — so I sort it myself, personally, start to finish."
I'm Jake, based in Wyberton, Boston, Lincolnshire — and I run JW Home VoIP personally, alongside my web design business, JW Business Websites. When you get in touch, you're talking directly to the person who'll actually set up your line.
The service is resold through an established VoIP partner programme, rather than a network I run myself — so you get solid, reliable infrastructure behind the scenes, with one real person handling everything you actually deal with.
Still deciding?
Here are the questions I get asked most. If yours isn't here, just ask directly — I'll get back to you the same day, usually.
Want a straight answer about your specific setup?
Get in touchYes — number transfer is included as standard. Your existing number moves across to the digital line, and once it's live you'll answer it on the app (and a handset, if you've added one) exactly as before.
Because the line runs over your home broadband, it needs power to work — so it won't function in a power cut unless your router has battery backup. Worth knowing upfront, especially if you rely on the phone for emergencies.
Not always automatically — telecare pendants can be sensitive to the switch from an analogue line to a digital one. Check compatibility with your telecare provider before switching, and I'm happy to help you work through it.
Yes, the line works over your existing home broadband connection, whichever provider it's with. If you don't have broadband yet, get that sorted first and then get in touch.
Yes — a 24-month agreement, stated plainly upfront. £16.74 a month inc. VAT, no hidden line rental.
No — the line works entirely through an app on your smartphone. A physical handset for the side table is available as an optional extra for £3.60/month inc. VAT, but it's never pushed on you.
Emergency calls still work as normal. As part of setup, your address is registered so 999 calls are routed with your location — a quick, one-off step I'll walk you through.
Yes — anywhere in the UK. It's a digital service set up remotely, so there's no need to be near Boston, Lincolnshire, where I'm based.
Fill in the form and I'll get back to you — usually the same day. Or call, text, or email me directly.
Serving homes UK-wide. Based in Wyberton, Boston, Lincolnshire — no need to be local, it's all set up remotely.
Tell me about your setup
Fill in the form and I'll come back to you as quickly as I can — usually same day.
Your details go straight to Jake — never shared with anyone else.